The knowing organization : how organizations use information to construct meaning, create knowledge, and make decisions /Edition statement:2. ed Published by : Oxford University Press (New York) Physical details: 354 s. ISBN:9780195176773 (cloth : alk. paper); 978-019-517-678-0 (pbk. : alk. paper); 978-0-19-517678-0; 0-19-517678-2 (pbk. : alk. paper); 0-19-517677-4 (cloth : alk. paper).
- Table of contents
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Includes bibliographical references and index
The knowing organization -- How we come to know: understanding information-seeking behavior -- The management of ambiguity: organizations as sense-making communities -- The management of learning: organizations as knowledge-creating enterprises -- The managemetn of uncertainty: organizations as decision-making systems -- A tale of two accidents -- Knowing and learning in organizations