Amazon cover image
Image from Amazon.com

Loyalty rules! : how today's leaders build lasting relationships / Frederick F. Reichheld

By: Reichheld, Frederick FMaterial type: TextTextPublication details: Boston Harvard Business School Press 2001 Description: 213 sISBN: 1591393248 (hft.); 1-57851-205-0Subject(s): Customer loyality programs | Customer loyalty | Customer relations | Employee loyalty | Leadership | Management | Strategic planning | Företagsledning | Konsumentforskning | Kundkontakter | Kundlojalitet | Kundrelationer | Ledarskap | Relationsmarknadsföring | Strategisk planering | Marknadsföring Konsumentforskning | Personaladministration Personalutveckling | Customer loyalty | Customer relations | Employee loyalty | Företagsledning | Konsumentforskning | Kundkontakter | Kundlojalitet | Kundrelationer | Leadership | Ledarskap | Relationsmarknadsföring | Strategisk planeringDDC classification: 658.812 Other classification: Qblbmd | Qbfbc | Qbaa | 658.8 | Qbab
Star ratings
    Average rating: 0.0 (0 votes)
Holdings
Item type Current library Call number Status Date due Barcode
Book (loan) Gräsvik
658.8 Available 80018181950

Includes bibliographical references and index

Adress: Biblioteket, Blekinge Tekniska Högskola, 371 79 Karlskrona
Telefon: 0455 - 38 51 01
E-post: biblioteket@bth.se
Ansvarig för sidan: Biblioteket