In the age of the smart machine : the future of work and power / Shoshana Zuboff.

Introduction: Dilemmas of Transformation in the Age of the Smart Machine --; Knowledge and Computer-Mediated Work --; The Laboring Body: Suffering and Skill in Production Work --; The Abstraction of Industrial Work --; The White-Collar Body in History --; Office Technology as Exile and Integration --; Mastering the Electronic Text --; Authority: The Spiritual Dimension of Power --; What Was Managerial Authority? --; The Dominion of the Smart Machine --; The Limits of Hierarchy in an Informated Organization --; Technique: The Material Dimension of Power --; The Information Panopticon --; Panoptic Power and the Social Text --; Conclusion: Managing the Informated Organization --; The Scope of Information Technology in the Modern Workplace --; Notes on Field-Research Methodology

An analysis of the impact of computer technology in the workplace. Includes in-depth interviews with workers and managers.

ekon/sam