Managing customers for profit : strategies to increase profits and build loyalty /

by Kumar, V. Published by : Wharton School Pub. (Upper Saddle River, N.J.) Physical details: xx, 296 p. ill. 24 cm ISBN:9780132352215 (inb.); 0-13-235221-4 (inb.). Year: 2008
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Item type Current library Call number Status Date due Barcode
Book (loan) Gräsvik
658.8 Available 85002238516

Includes bibliographical references and index

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