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From products to services : insight and experience from companies which have embraced the service economy / Laurie Young

By: Young, Laurie 1955-
Material type: TextTextPublisher: Chichester John Wiley cop. 2008Description: 353 sISBN: 0470026685 (hbk.); 9780470026687 (hbk.)Subject(s): Service industries | Customer services | New products | Service industries | Tjänsteföretag | Service industries | Service marketingDDC classification: 658.8 Other classification: 658.8 | Qbl
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Item type Current location Call number Status Date due Barcode
Book (loan) Gräsvik
658.8 (Browse shelf) Available 080041485522

Includes bibliographical references and index

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