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Servicemötets kommunikation : en videobaserad analys av bemötande med tonvikt på ickeverbal kommunikation / Per Echeverri

By: Material type: TextTextLanguage: Swedish Summary language: English Publication details: [Karlstad] [P. Echeverri] cop. 1999Description: [8], 282 s. ill. 25 cmISBN:
  • 9163089610
Subject(s): DDC classification:
  • 658.812 23/swe
Other classification:
  • F:oa
  • Doef
  • Bra
  • Doef
  • 302.2
  • Bra
Dissertation note: Diss. Göteborg : Univ
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Item type Current library Call number Status Date due Barcode
Book (loan) Campus Karlskrona 302.2 Available 80016392955

Diss. Göteborg : Univ

Sammanfattning på engelska med titeln: Service encounter communication : a video-based analysis of conduct towards customers, with emphasis on non-verbal communication

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