Cover image

Servicemötets kommunikation : en videobaserad analys av bemötande med tonvikt på ickeverbal kommunikation / Per Echeverri

By: Echeverri, Per 1958-
Material type: TextTextLanguage: Swedish Summary language: English Publisher: [Karlstad] [P. Echeverri] cop. 1999Description: [8], 282 s. ill. 25 cmISBN: 9163089610Subject(s): Customer relations | Nonverbal communication | Icke-verbal kommunikation | Kundrelationer | Psykologi Kognitiv Kommunikationspsykologi | Kommunikation Semiotik | Ickeverbal kommunikation | Kundservice | ServiceDDC classification: 658.812 Other classification: F:oa | Doef | Bra | Doef | 302.2 | Bra Dissertation note: Diss. Göteborg : Univ
Tags from this library: No tags from this library for this title. Log in to add tags.
    Average rating: 0.0 (0 votes)
Item type Current location Call number Status Date due Barcode
Book (loan) Gräsvik
302.2 (Browse shelf) Available 80016392955

Diss. Göteborg : Univ

Sammanfattning på engelska med titeln: Service encounter communication : a video-based analysis of conduct towards customers, with emphasis on non-verbal communication

There are no comments on this title.

to post a comment.

Adress: Biblioteket, Blekinge Tekniska Högskola, 371 79 Karlskrona
Telefon: 0455 - 38 51 01
E-post: biblioteket@bth.se
Ansvarig för sidan: Biblioteket