Servicemötets kommunikation : en videobaserad analys av bemötande med tonvikt på ickeverbal kommunikation / Per Echeverri

By:

Echeverri, Per 1958-

Material type: Text

TextLanguage: Swedish Summary language: English Publication details: [Karlstad] [P. Echeverri] cop. 1999Description: [8], 282 s. ill. 25 cmISBN:

9163089610

Subject(s):

Customer relations
Nonverbal communication
Icke-verbal kommunikation
Kundrelationer
Psykologi Kognitiv Kommunikationspsykologi
Kommunikation Semiotik
Ickeverbal kommunikation
Kundservice
Service

DDC classification:

658.812 23/swe

Other classification:

F:oa
Doef
Bra
Doef
302.2
Bra

Dissertation note: Diss. Göteborg : Univ

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Holdings ( 1 )
Title notes ( 2 )

Holdings
Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Book (loan)	Campus Karlskrona	302.2	Available		80016392955

Total holds: 0

Diss. Göteborg : Univ

Sammanfattning på engelska med titeln: Service encounter communication : a video-based analysis of conduct towards customers, with emphasis on non-verbal communication

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