Servicemötets kommunikation : en videobaserad analys av bemötande med tonvikt på ickeverbal kommunikation / Per Echeverri
By: Echeverri, Per 1958-
Material type:
Item type | Current location | Call number | Status | Date due | Barcode |
---|---|---|---|---|---|
Book (loan) | Gräsvik | 302.2 (Browse shelf) | Available | 80016392955 |
Diss. Göteborg : Univ
Sammanfattning på engelska med titeln: Service encounter communication : a video-based analysis of conduct towards customers, with emphasis on non-verbal communication
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