Servicemötets kommunikation : en videobaserad analys av bemötande med tonvikt på ickeverbal kommunikation / Per Echeverri
Material type: TextLanguage: Swedish Summary language: English Publication details: [Karlstad] [P. Echeverri] cop. 1999Description: [8], 282 s. ill. 25 cmISBN:- 9163089610
- 658.812 23/swe
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- Doef
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- 302.2
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Item type | Current library | Call number | Status | Date due | Barcode | |
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Book (loan) | Campus Karlskrona | 302.2 | Available | 80016392955 |
Diss. Göteborg : Univ
Sammanfattning på engelska med titeln: Service encounter communication : a video-based analysis of conduct towards customers, with emphasis on non-verbal communication