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Empowered : unleash your employees, energize your customers, and transform your business / by Josh Bernoff and Ted Schadler

By: Contributor(s): Material type: TextTextPublication details: Boston, Mass. Harvard Business Press cop. 2010Description: 252 sISBN:
  • 9781422155639 (inb.)
Subject(s): DDC classification:
  • 658.4038 22
Other classification:
  • 658.4
  • Bv
Contents:
Why your business needs HEROes -- Employee HEROes and their projects -- Peer influence analysis -- Delivering groundswell customer service -- Empowering customers with mobile applications -- Amplifying your fans -- Do-it-yourself technology fuels the hero compact -- Is your company ready for HEROes? -- Leading and managing heroes -- Helping HEROes innovate -- Helping HEROes collaborate -- Keeping HEROes safe -- Supporting HEROes with technology innovation -- Becoming HERO-powered
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Holdings
Item type Current library Call number Status Date due Barcode
Book (loan) Campus Karlskrona 658.4 Available 85001946123

Why your business needs HEROes -- Employee HEROes and their projects -- Peer influence analysis -- Delivering groundswell customer service -- Empowering customers with mobile applications -- Amplifying your fans -- Do-it-yourself technology fuels the hero compact -- Is your company ready for HEROes? -- Leading and managing heroes -- Helping HEROes innovate -- Helping HEROes collaborate -- Keeping HEROes safe -- Supporting HEROes with technology innovation -- Becoming HERO-powered

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