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Empowered : unleash your employees, energize your customers, and transform your business / by Josh Bernoff and Ted Schadler
Material type:
TextPublication details: Boston, Mass. Harvard Business Press cop. 2010Description: 252 sISBN: - 9781422155639 (inb.)
- Business enterprises -- Technological innovations
- Customer services -- Technological innovations
- Online social networks -- Economic aspects
- Technological innovations -- Management
- Customer orientation -- technological innovation
- Företag -- tekniska innovationer
- Kundorientering -- tekniska innovationer
- Sociala nätverk online -- ekonomiska aspekter
- Technological innovation -- management
- Tekniska innovationer -- ledning och organisation
- Online social networks
- 658.4038 22
- 658.4
- Bv
Contents:
Why your business needs HEROes -- Employee HEROes and their projects -- Peer influence analysis -- Delivering groundswell customer service -- Empowering customers with mobile applications -- Amplifying your fans -- Do-it-yourself technology fuels the hero compact -- Is your company ready for HEROes? -- Leading and managing heroes -- Helping HEROes innovate -- Helping HEROes collaborate -- Keeping HEROes safe -- Supporting HEROes with technology innovation -- Becoming HERO-powered
| Item type | Current library | Call number | Status | Date due | Barcode |
|---|---|---|---|---|---|
| Book (loan) | Campus Karlskrona | 658.4 | Available | 85001946123 |
Why your business needs HEROes -- Employee HEROes and their projects -- Peer influence analysis -- Delivering groundswell customer service -- Empowering customers with mobile applications -- Amplifying your fans -- Do-it-yourself technology fuels the hero compact -- Is your company ready for HEROes? -- Leading and managing heroes -- Helping HEROes innovate -- Helping HEROes collaborate -- Keeping HEROes safe -- Supporting HEROes with technology innovation -- Becoming HERO-powered