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Quality : from customer needs to customer satisfaction / Bo Bergman & Bengt Klefsjö

By: Bergman, Bo 1943-
Contributor(s): Klefsjö, Bengt 1943-
Material type: TextTextPublisher: Lund Studentlitteratur 2010Edition: 3., [rev.] edDescription: 654 s. ill. 23 cmISBN: 9789144059426Subject(s): Production control | Leadership | Kvalitetsarbete | Total quality management | Kvalitetsstyrning | Ledarskap | Produktionskontroll | Produktionsplanering | Quality control | Total quality managementDDC classification: 658.562 Other classification: 658.8 | Qbiab
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658.8 (Browse shelf) Available 85001946112

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