How to measure customer satisfaction / Nigel Hill, John Brierley and Rob MacDougall

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Material type: Text

TextPublication details: Aldershot Gower 1999Description: viii, 136 s. illISBN:

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Item type	Current library	Call number	Status	Date due	Barcode	Item holds
Book (loan)	Campus Karlskrona	658.8	Available		80018181402

Total holds: 0