How to measure customer satisfaction /

by Hill, Nigel
Additional authors: Brierley, John | MacDougall, Rob
Published by : Gower (Aldershot) Physical details: viii, 136 s. ill ISBN:0566081938 (pbk). Year: 1999
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Item type Current library Call number Status Date due Barcode
Book (loan) Gräsvik
658.8 Available 80018181402

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