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How to measure customer satisfaction / Nigel Hill, John Brierley and Rob MacDougall

By: Contributor(s): Material type: TextTextPublication details: Aldershot Gower 1999Description: viii, 136 s. illISBN:
  • 0566081938 (pbk)
Subject(s): DDC classification:
  • 658.812
Other classification:
  • 658.8
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Item type Current library Call number Status Date due Barcode
Book (loan) Campus Karlskrona 658.8 Available 80018181402

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