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Simply better : winning and keeping customers by delivering what matters most / Patrick Barwise, Sean Meehan

By: Barwise, Patrick
Contributor(s): Meehan, Sean
Material type: TextTextPublisher: Boston Harvard Business School Press cop. 2004Description: 216 sISBN: 0875843980Subject(s): Customer relations | Customer satisfaction -- Evaluation | Marketing | Marketing | Kundrelationer | Kundservice | MarknadsföringDDC classification: 658.8/12 Other classification: 658.8 | Qblb
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658.8 (Browse shelf) Available 85000562322

Includes bibliographical references and index

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