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Self-service in the Internet age : expectations and experiences / Dave Oliver, Celia Romm Livermore, Fay Sudweeks, editors.

Contributor(s): Oliver, Dave | Romm-Livermore, Celia 1954- | Sudweeks, FayMaterial type: TextTextSeries: Computer supported cooperative workPublisher: London Springer c2009Description: xii, 277 p. ill. 25 cmISBN: 9781848002074 (ebook); 9781848002067 (hbk.); 1848002076 (ebook); 1848002068 (hbk.)Subject(s): Internet service providers | Internet -- Economic aspects | Internet -- Social aspects | Service industries -- Data processing | Elektroniska tjänster | Internet -- ekonomiska aspekterDDC classification: 303.4833 Other classification: 303.4 | Bv Online resources: Table of Contents / Abstracts
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Includes bibliographical references and index

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