Self-service in the Internet age : expectations and experiences /

Series: Computer supported cooperative work Published by : Springer (London) Physical details: xii, 277 p. ill. 25 cm ISBN:9781848002074 (ebook); 9781848002067 (hbk.); 1848002076 (ebook); 1848002068 (hbk.). Year: 2009
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Book (loan) Gräsvik
303.4 Available 85001943215

Includes bibliographical references and index

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