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Routes, routines and emotions in decision making of emergency call takers [Elektronisk resurs] / Martin Svensson

By: Svensson, Martin 1978-
Contributor(s): Blekinge tekniska högskola Sektionen för management
Material type: Computer fileComputer fileSeries: Blekinge Institute of Technology doctoral dissertation series 41653-2090Publisher: Karlskrona School of Management, Blekinge Institute of Technology 2012Description: 355 s. illISBN: 9789172952287Subject(s): Decision support systems | Emotions | Telephone operators | Beslutsstöd | Känslor | Räddningstjänst | Telefonister | TriageDDC classification: 158.7 Other classification: 158 | Doka Online resources: Online access Dissertation note: Diss. Karlskrona : Blekinge tekniska högskola, 2012
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